DTE Energy App & Portal
Native tablet app and web portal for Detroit DTE Energy
Client
DTE Energy
Industry
Power Utilities
Service
UI / UX Design
Visual Design
App Design
Duration
4 Weeks
OverView
Detroit DTE Energy wanted to enhance their customer’s experience by developing a native mobile app and web portal. The users would be able to access detailed information about ttheir accounts, view / report outages, pay their bill, and have other tools to make the most of their accounts.
The Challenge
Incorporating the useful information and features, dependant on the format itself. The web portal would allow for greater detail overall, but the app needed to try to have as much of the functionality as possible. Both experiences would have tools that allowed key functionality across both platforms.
The Solution
Both experiences were designed working with the clients on site, incorporating feedback and revisions as the project went along. They were built upon DTE Energy’s branding and colors at that time to capture the cohesion with their current web based properties. Client was presented with designs and working code based prototypes at the end of this part of the process.
The Conclusion
This project came with a challenging set of parameters in terms of how much cross platform functionality could be incorporated. Integrating the mix of users wants and needs with the priorities of the stakeholders. Overall it was an enjoyable project and I was glad to have had the opportunity to be involved with it.
